Warning Rules
Configurable email alerts for scheduling gaps, draft pileups, inbox backlogs, expired tokens, and underperforming posts.
What warning rules are for
The cost of "I didn't notice X" is highest at scale: an account token expired and posts started failing for 3 days; the inbox backlog grew to 40 unanswered DMs because the team was on a launch; a post is doing 5× your average and nobody boosted it while it was hot. Warning rules turn each of these into a scheduled email alert.
How to access
- Open Settings → Warning rules.
- The page lists every built-in rule with its current status and trigger threshold.
Built-in rule library
| Rule | What triggers it |
|---|---|
| Scheduling gaps | No posts scheduled for the next N days |
| Draft pileups | M+ approved drafts still unscheduled |
| Outperforming posts | A post is X% above your engagement average |
| Inbox backlog | Y unanswered comments / DMs older than Z hours |
| Token expiration | A connected account about to lose access |
| Stale automations | An automation hasn't run in N days |
| Engagement drop | Average engagement falls X% week-over-week |
| Campaign deadlines | A scheduled-end campaign post past its deadline |
Each rule's threshold is configurable; new rule types ship as we add them.
Step 1 — Enable / configure a rule
- Find the rule in Settings → Warning rules.
- Toggle it On.
- Click Edit to adjust the threshold (e.g. "Notify when scheduling gap exceeds 7 days").
- Pick a delivery cadence — most rules run daily; token expiration runs hourly.
- Save.
Step 2 — Pick who gets the email
For each rule, set the Recipients:
- Owner only — just the billing owner.
- All workspace admins — owner + every admin.
- Custom list — pick specific members by name.
For white-label workspaces, you can set the recipient list independently from the agency owner so the client sees their own warnings only.
Step 3 — Read the warning email
Each email contains:
- What triggered — plain-English summary ("3 drafts have been approved for over 5 days").
- A direct link to the relevant in-app surface (calendar, inbox, drafts).
- Recommended next action — Aidelly's suggested fix.
- Unsubscribe from this rule (per-user, doesn't affect the rule itself).
In-app banners
Every warning that fires by email also surfaces as a banner in the relevant in-app surface:
- Scheduling gap → banner on the calendar
- Draft pileup → banner on the drafts list
- Inbox backlog → banner above the inbox
- Token expiration → banner above the affected account in Settings → Social accounts
The in-app banner is always live; email is the off-app delivery channel.
Common patterns
- Agency client account — turn on token expiration + inbox backlog + scheduling gap, deliver to client only. They get nudged; you stay out of the loop unless they ask.
- Solo creator — turn on outperforming posts + engagement drop. You learn what to repost or improve.
- Launch week — temporarily raise the inbox-backlog threshold (don't get spammed during the bump) and lower the campaign-deadline threshold (catch fires fast).
Related guides
- Account Settings — your per-user notification preferences.
- Activity Log — when a warning fires, the activity log records it.
- Content Calendar — where scheduling-gap warnings render as banners.
Analytics
See what's actually working across your connected accounts — by platform, by post, over time — and turn the patterns into your next content plan.
Workspace Activity Log
Audit trail of every post, connection, and settings change in your workspace. CSV export, plan-aware retention, Agency webhooks.