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Warning Rules

Configurable email alerts for scheduling gaps, draft pileups, inbox backlogs, expired tokens, and underperforming posts.

What warning rules are for

The cost of "I didn't notice X" is highest at scale: an account token expired and posts started failing for 3 days; the inbox backlog grew to 40 unanswered DMs because the team was on a launch; a post is doing 5× your average and nobody boosted it while it was hot. Warning rules turn each of these into a scheduled email alert.

How to access

  1. Open Settings → Warning rules.
  2. The page lists every built-in rule with its current status and trigger threshold.

Built-in rule library

RuleWhat triggers it
Scheduling gapsNo posts scheduled for the next N days
Draft pileupsM+ approved drafts still unscheduled
Outperforming postsA post is X% above your engagement average
Inbox backlogY unanswered comments / DMs older than Z hours
Token expirationA connected account about to lose access
Stale automationsAn automation hasn't run in N days
Engagement dropAverage engagement falls X% week-over-week
Campaign deadlinesA scheduled-end campaign post past its deadline

Each rule's threshold is configurable; new rule types ship as we add them.

Step 1 — Enable / configure a rule

  1. Find the rule in Settings → Warning rules.
  2. Toggle it On.
  3. Click Edit to adjust the threshold (e.g. "Notify when scheduling gap exceeds 7 days").
  4. Pick a delivery cadence — most rules run daily; token expiration runs hourly.
  5. Save.

Step 2 — Pick who gets the email

For each rule, set the Recipients:

  • Owner only — just the billing owner.
  • All workspace admins — owner + every admin.
  • Custom list — pick specific members by name.

For white-label workspaces, you can set the recipient list independently from the agency owner so the client sees their own warnings only.

Step 3 — Read the warning email

Each email contains:

  • What triggered — plain-English summary ("3 drafts have been approved for over 5 days").
  • A direct link to the relevant in-app surface (calendar, inbox, drafts).
  • Recommended next action — Aidelly's suggested fix.
  • Unsubscribe from this rule (per-user, doesn't affect the rule itself).

In-app banners

Every warning that fires by email also surfaces as a banner in the relevant in-app surface:

  • Scheduling gap → banner on the calendar
  • Draft pileup → banner on the drafts list
  • Inbox backlog → banner above the inbox
  • Token expiration → banner above the affected account in Settings → Social accounts

The in-app banner is always live; email is the off-app delivery channel.

Common patterns

  • Agency client account — turn on token expiration + inbox backlog + scheduling gap, deliver to client only. They get nudged; you stay out of the loop unless they ask.
  • Solo creator — turn on outperforming posts + engagement drop. You learn what to repost or improve.
  • Launch week — temporarily raise the inbox-backlog threshold (don't get spammed during the bump) and lower the campaign-deadline threshold (catch fires fast).